This is the section dedicated to requests for product exchanges or returns.
We remind you that it is possible to submit a return request within 14 calendar days from the consumer’s receipt of the merchandise.
Please carefully fill out all the mandatory fields in this section. Subsequently, you will receive detailed instructions via an automatic email on how to proceed with the return. Remember that the products to be returned must be in original condition, undamaged, and unused.
We kindly ask you to use an external protective box to ensure that the products do not incur damage during transportation.